Quick Help Guide
Use the dropdown or search bar below,
and we’ll guide you to our most commonly asked questions (and answers!).
Submit a Support Ticket
Couldn’t find what you need? No worries.
Submit a support ticket below, and we’ll reply within 2-3 business days (if not sooner!)
Before you submit…
- Please review our documentation. Check your purchase receipt for your PDF documentation, and search our FAQ and online documentation in the Quick Help Guide above.
- We offer email-based support only. We do not offer phone, live chat, or social media support.
- Our support covers EmPress product installation, setup, and troubleshooting only. We cannot provide support for general WordPress questions, third-party plugins, or custom changes/modifications made by you or a third-party developer.
- Product support requires an active license key. We only offer support for the end user who holds the active license key.