You're all set!
We’ve received your request and will reply soon. A few notes:
Having issues with your site?
You included a link where we can view the issue/question at hand, right? You should have been prompted to include this in the form you just submitted, but if you missed it, look for our "Support Ticket Received" email in your inbox, and reply to that email with a link to your website.
Think of another question?
No need to submit another ticket! Simply reply to your "Support Ticket Received" email, and it'll be automatically added to your ticket.
Resolved your issue?
Please let us know so we can close your ticket.
When to expect a response
We respond to all support requests Monday through Friday, and respond within 2-3 business days (though often much sooner!). If 3 business days have passed and you haven't heard anything, be sure to check your email spam folder.