BY VISITING EMPRESSTHEMES.COM, YOU ARE CONSENTING TO OUR TERMS AND CONDITIONS.
The terms “we,” “us,” and “our” refer to EmPress Themes. The term the “Site” refers to empressthemes.com. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.
EmPress Themes sells pre-made WordPress themes and associated plugins. In addition to these digital products, the site also offers resources for bloggers and digital influencers via a Help Desk, company blog, and related social media platforms (the “Service”).
Use of empressthemes.com, including all materials presented herein and all online services provided by EmPress Themes, is subject to the following Terms and Conditions. These Terms and Conditions apply to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to these Terms and Conditions, without modification, and acknowledge reading them.
USE OF THE SITE AND SERVICE
To access or use the Site, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms and Conditions. Children under the age of 18 are prohibited from using the Site. Information provided on the Site and in the Service related to our WordPress themes, plugins, and various products, and other information are subject to change. EmPress Themes makes no representation or warranty that the information provided, regardless of its source (the “Content”), is accurate, complete, reliable, current, or error-free. EmPress Themes disclaims all liability for any inaccuracy, error, or incompleteness in the Content.
In order to use the Service, you are required to provide information about yourself including your name, email address, username and password, and other personal information. You agree that any registration information you give to EmPress Themes will always be accurate, correct, and up to date. You must not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction.
You may use the Site and Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate purposes only. You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law.
REFUSAL OF SERVICE
The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment. We may opt to refund your payment at any time to end our responsibility to you.
We endeavor to describe and display the Service as accurately as possible. While we try to be as clear as possible in explaining the Service, please do not accept that the Site is entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions. We reserve the right to refuse or cancel any order with an incorrect price listing.
Many of our products include a small company logo, crediting us as the creators of the item you have purchased and implemented. You may not remove this credit at the bottom of your footer. Removal of this credit will void our obligation of support to you for any products purchased from our shop. If you are a graphic designer, web designer, or developer and using one of our products on behalf of a client, you may list your own credit alongside ours.
We will email you to confirm the placement of your order and with details concerning product delivery. In the event that there is an error in this email confirmation or you do not receive this email confirmation, it is your responsibility to inform us as soon as possible.
We offer PDF Documentation and email-based support only, for the out-of-the-box design and functionality for products and services for sale in our shop, and for customers blogging on a self-hosted WordPress.org site. A valid product license is required to receive support. At this time, we do not offer phone, live chat, or social media support. Additionally:
- We only offer support for the individual/web entity who holds the active license key for products purchased. License keys should be held by the end user only, and not by individuals assisting with product setup or customization.
- We cannot offer support to customers via third-party intermediaries.
- We are unable to offer support for general questions related to the WordPress platform (including its features and functionality), web hosting/domains, general digital marketing, or general digital content creation advice.
- We reserve the right to refuse support for custom changes or modifications made to our theme and/or plugin files by you or a third-party.
- We reserve the right to refuse support to users who have removed our company logo/credit from the bottom of our products that feature it.
- For questions or support requests related to third-party products or services, we are unable to provide support. Please contact the vendor or service provider you’re inquiring about for additional help.
In some instances, we may provide limited product customization support for our products through our Code Hacks service via email. However:
We reserve the right to refuse any customization request for any order, person, or entity, without the obligation to assign reason for doing so.
Many products we sell are renewed annually on a subscription basis. Products that are licensed via subscription will include a notation on their individual product page, and alongside the product description in your cart at checkout.
When you purchase any of these products, your account will automatically set to renew your license a year from the date of purchase, in perpetuity. You can cancel your subscription for a product at any time by logging into the My Account section of our site.
Renewing your license for each of these designated products entitles you to continued support and updates for those products. If you choose not to renew your subscription, you can continue using the last downloaded version of the product; however, you will no longer receive future updates to that product. Email support also requires a valid, active license key.
You may request a refund on a product license renewal fee within 14-days from the date after auto-renewal. Requests for product renewal fee refunds made more than 14 days after the date of license renewal will be given at our discretion, and may be refused.
We reserve the right to refuse requests for subscription refunds to customers who abuse our refund policy, and we reserve the right to determine what qualifies as abuse of the policy.
CANCELLATIONS, PRODUCT REFUNDS & PRODUCT RETURNS/EXCHANGES
Requests for Refunds
We offer a no risk, 14-day money back guarantee on themes, plugins, and graphic design products sold on our Site. If you purchase any of these products and are dissatisfied, submit a support ticket within 14-days from the product purchase date to receive a full refund.
Refund requests made more than 14 days after the initial date of product purchase will be given at our discretion, and may be refused.
We reserve the right to refuse requests for refunds to customers who abuse our refund policy, and we reserve the right to determine what qualifies as abuse of the policy.
Requests for Exchanges
We are happy to honor requests for theme exchanges, if made within 14 days from the original theme purchase date. Exchanges can only be granted for products of equal value. In the event you wish to exchange your theme for a product of unequal value within 14 days of your original purchase, we will refund you the purchase price of the theme you no longer wish to use.
Exchange requests made more than 14 days after the initial date of theme purchase will be given at our discretion, and may be refused.
We are not able to offer exchanges on plugins.
We reserve the right to refuse requests for exchanges to customers who abuse our exchange policy, and we reserve the right to determine what qualifies as abuse of the policy.
MATERIAL YOU SUBMIT TO THE SITE
You shall not upload, post or otherwise make available on the Site any artwork, photos, or other materials (collectively “Materials”) protected by copyright, trademark, or other proprietary right without the express written permission of the owner of the copyright, trademark, or other proprietary right, and the burden of determining that any Materials are not so protected rests entirely with you. You shall be liable for any damage resulting from any infringement of copyrights, trademarks, or other proprietary rights, or any other harm resulting from such a submission. For all Materials submitted by you to the Site, you automatically represent or warrant that you have the authority to use and distribute the Materials, and that the use or display of the Materials will not violate any laws, rules, regulations, or rights of third parties.
INTELLECTUAL PROPERTY RIGHTS TO YOUR MATERIALS
We claim no intellectual property rights over the material you supply to EmPress Themes. You retain copyright and any other rights you may rightfully hold in any content that you submit through the Site or Service. Content you submit to EmPress Themes remains yours to the extent that you have any legal claims therein. You agree to hold EmPress Themes harmless from and against all claims, liabilities, and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you. By posting material on the Site, you grant us a worldwide, non-exclusive, irrevocable license to use the material for promotional, business development, and marketing purposes.
OUR INTELLECTUAL PROPERTY
The Site and Service contain intellectual property owned by EmPress Themes, including trademarks, copyrights, proprietary information, and other intellectual property.
The PHP code and integrated HTML in our themes and plugins are licensed under the General Public License (GPL). This code is free software: except as stated below, you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation, either version 2 of the License or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details. You will receive a copy in your theme or plugin files.
All other parts, including but not limited to the CSS code, images, and design, are made available to you for non-commercial and commercial purposes alike. You may create derivative works, but the original theme, plugins, and/or derivative works may not be distributed or sold.
We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy.
We may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on this Site. Any use of the Site or Service by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site and Service, including these Terms and Conditions, at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions.
LIMITATION OF LIABILITY
YOU AGREE THAT UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR ANY OTHER DAMAGES ARISING OUT OF YOUR USE OF THE SITE OR SERVICE. ADDITIONALLY, EMPRESS THEMES IS NOT LIABLE FOR DAMAGES IN CONNECTION WITH (I) ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, DENIAL OF SERVICE, ATTACK, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR LINE OR SYSTEM FAILURE; (II) LOSS OF REVENUE, ANTICIPATED PROFITS, BUSINESS, SAVINGS, GOODWILL OR DATA; AND (III) THIRD PARTY THEFT OF, DESTRUCTION OF, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF YOUR INFORMATION OR PROPERTY, REGARDLESS OF OUR NEGLIGENCE, GROSS NEGLIGENCE, FAILURE OF AN ESSENTIAL PURPOSE AND WHETHER SUCH LIABILITY ARISES IN NEGLIGENCE, CONTRACT, TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY. THE FOREGOING APPLIES EVEN IF EMPRESS THEMES HAS BEEN ADVISED OF THE POSSIBILITY OF OR COULD HAVE FORESEEN THE DAMAGES. IN THOSE STATES THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR THE DAMAGES, OUR LIABILITY IS LIMITED TO THE FULLEST POSSIBLE EXTENT PERMITTED BY LAW. IN NO EVENT SHALL EMPRESS THEME’S CUMULATIVE LIABILITY TO YOU EXCEED THE TOTAL PURCHASE PRICE OF THE SERVICE YOU HAVE PURCHASED FROM EMPRESS THEMES, AND IF NO PURCHASE HAS BEEN MADE BY YOU EMPRESS THEME’S CUMULATIVE LIABILITY TO YOU SHALL NOT EXCEED $100.
THIRD PARTY RESOURCES
The Site and the Service contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with EmPress Themes. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.
You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third party claims and causes of action, including, without limitation, attorney’s fees, arising out of any breach by you of any of these Terms and Conditions, or any use by you of the Site or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing us with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defense without our prior written consent.
EFFECT OF HEADINGS
The subject headings of the paragraphs and subparagraphs of this Agreement are included for convenience only and shall not affect the construction or interpretation of any of its provisions.
ENTIRE AGREEMENT; WAIVER
This Agreement constitutes the entire agreement between you and EmPress Themes pertaining to the Site and Service and supersedes all prior and contemporaneous agreements, representations, and understandings between us. No waiver of any of the provisions of this Agreement by EmPress Themes shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by EmPress Themes.
All notices, requests, demands, and other communications under this Agreement shall be emailed to firstname.lastname@example.org.
GOVERNING LAW; VENUE; MEDIATION
This Agreement shall be construed in accordance with, and governed by, the laws of the State of Oklahoma as applied to contracts that are executed and performed entirely in Oklahoma. The exclusive venue for any arbitration or court proceeding based on or arising out of this Agreement shall be Tulsa County, Oklahoma. The parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to this Agreement by mediation, which shall be conducted under the then current mediation procedures of The CPR Institute for Conflict Prevention & Resolution3 or any other procedure upon which the parties may agree. The parties further agree that their respective good faith participation in mediation is a condition precedent to pursuing any other available legal or equitable remedy, including litigation, arbitration, or other dispute
RECOVERY OF LITIGATION EXPENSES
If any legal action or any arbitration or other proceeding is brought for the enforcement of this Agreement, or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of this Agreement, the successful or prevailing party or parties shall be entitled to recover reasonable attorney’s fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled.
If any term, provision, covenant, or condition of this Agreement is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.
These Terms and Conditions bind and inure to the benefit of the parties’ successors and assigns. These Terms and Conditions are not assignable, delegable, sublicenseable, or otherwise transferable by you. Any transfer, assignment, delegation, or sublicense by you is invalid.
Updated: Nov 2020